The Retreat Reverse Osmosis Cartridges
The Retreat Reverse Osmosis Cartridges
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* Recommended replacement of the 3 cartridges every 12 months.
* Recommended replacement of the membrane every 3 years.



Meet our founder
Hello, I'm Tammy. With over 20 years of experience in the water filtration industry and as a mother of three, I became increasingly aware of the alarming lack of awareness regarding the chemicals and impurities present in tap water. This realization inspired me to create a company dedicated to providing a healthier and better alternative. Better Water Better You was born out of a genuine desire to make a positive impact on people's lives by offering access to clean, pure water. Our mission is to empower individuals and families to make informed choices about their drinking water, ultimately contributing to their overall well-being. Join us on this journey to better water and a better you!
FAQ
Can I use a generic water filter cartridge instead of the brand’s recommended one?
While some generic cartridges may fit, it’s best to use the cartridge recommended by the manufacturer to ensure compatibility and performance. Using an incompatible filter may void your warranty or reduce filtration efficiency.
How do I store unused water filter cartridges?
Store unused water filter cartridges in a cool, dry place away from direct sunlight and chemicals. Proper storage ensures that the filter remains effective when you're ready to install it.
Is it compatible with tank or town water?
Store unused water filter cartridges in a cool, dry place away from direct sunlight and chemicals. Proper storage ensures that the filter remains effective when you're ready to install it.
What happens if I don’t replace my water filter cartridge on time?
If you don’t replace the cartridge as recommended, it can become less effective at filtering contaminants, leading to lower water quality. It may also reduce water flow and eventually clog, causing system damage.
NOTES:
*All our water filters include your first cartridge.
Cartridge replacement is recommended every 12 months* or as per recommended liter usage.
System and faucet (if purchased) that require installation, need to be installed by a licensed plumber to be covered under our 12-month warranty.
NOTES:
*All our water filters include your first cartridge.
Cartridge replacement is recommended every 12 months* or as per recommended liter usage.
System and faucet (if purchased) that require installation, need to be installed by a licensed plumber to be covered under our 12-month warranty.
Free Shipping & Flat Rate Shipping
We offer FREE SHIPPING Australia-wide for orders over $99. For orders for $99 or
under, within Australia we charge a $15 flat rate, standard shipping fee.
Shipping Processing Times
Please note your new products should arrive on your doorstep within 7-10 days.
However, during promotional periods your order may take up to 21 days to arrive
after purchase. Our Customer Service Team will be in contact should there be any
unexpected delay with your order.
Free Shipping & Flat Rate Shipping
We offer FREE SHIPPING Australia-wide for orders over $99. For orders for $99 or
under, within Australia we charge a $15 flat rate, standard shipping fee.
Shipping Processing Times
Please note your new products should arrive on your doorstep within 7-10 days.
However, during promotional periods your order may take up to 21 days to arrive
after purchase. Our Customer Service Team will be in contact should there be any
unexpected delay with your order.